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At the present time the lunashops.com can offer the shipping to worldwide address. All of our items' price are "FREE SHIPPING" price (The price including the shipping cost + item cost, That is why when you check out the shipping cost is Zero,the shipping cost are base on POST OFFICE SMALL PARCEL price, not express service)

Most of the parcels will be deliveried by post office small parcel (For instance Hong Kong Post Flat Air-mail small parcel or China Post small parcel etc.), and some heavy or expensive items will be sent by Express( EMS, DHL, UPS etc.), registered parcel can be tracked by the tracking NO. on-line. We will offer you the tracking NO. as soon as possible after we make the shipment.

We ship to verified Paypal address only if you pay via Paypal.

Normally items will be shipped within 3 business days(excluding out of stock).The parcel will arrive within 7-25 working days normally for most countries (Europe, America, Australia, etc.). Also, you can select the UPS, DHL, EMS,TNT typically takes only 5-10 workingdays. If you want to use the express service you need to pay for the price difference please contact us before you pay. After we delivery your item, an Email will be sent to your email address, and the tracking info will be there for your reference.

We offer combined shipping which will save your shipping cost greatly for your multiple purchases.


For example,One item the retailed price is USD$25/Unit ,Shipping Cost is USD$5/Uint,Each additional shipping cost USD$3/Unit.

Now,You buy 2 pcs of this item, and you need to pay 25×2+5+3=USD$58,For your convinience you can pay the price difference from HERE or CONTACT US for more info.

If you are a wholesaler or need to wholesale contact us for better price


Import duties, taxes and charges are not inluded in the item price or shipping charges. These charges are the buyer's responsibility.



Returns

All the Brand New products we sell come with a minimum 30 days warranty.

If you are dissatisfied with your purchase, you can return your products for repair, replacement or refund within 1 month time (starting from the dispatch date). It is very important for replacement or refund the items IN ORIGINAL CONDITION.This does not apply to faults caused by accident, neglect or misuse, for which there will be no replacement or refund .

Buyers are responsible for the returning shipping costs under any circumstances.In case the returning item is not our product or without the quality problem after checking, we'll refuse to return or replace product and not refund.

Despite our best efforts parcels are ocassionally lost in transit. If your order has not been delivered within 30 days of the despatch date, please contact your local post office to check whether the goods are being held there for collection. In the unlikely event that the package is not being held there, please contact our Customer Services Team for assistance.

Please be aware that if items are not delivered it is essential that you contact Lunashops.com within 30 days of the despatch of your order. Failure to inform us of non delivery within 30 days of despatch will mean that an insurance claim cannot be made, and you will therefore not be able to claim any loss from Lunashops.com.
Last Updated: 7 Sep 2017 18:54:44 PDT home  |  about  |  terms  |  contact
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